Job Title: (Position Filled) IT Technician
Salary: £30K + Benefits
Location: London
The Role
A leading Casino operator is seeking an IT Technician to assist the IT Manager in maintaining a viable infrastructure for a 24hour operation, offering support to users of a wide spectrum of devices and applications within the business and assisting with development projects as required.
Key Responsibilities
- Providing 1st line support and escalation of general IT issues throughout the entirety of the business
- Encouraging the gaming department to adopt new ways of working through technology
- Diagnose faults and seek second line assistance in liaison with suppliers and internal IT
- Provide assistance to members who may be experiencing any IT issues during their visit to the Club
- Assisting the IT Manager to carry out routine administration service tasks and scheduled maintenance
- Improved service levels
- Assist in moving the gaming results to a paperless solution
- Reduce interruption to play by minimizing technical failures
Experience & Skills
- You will be a proactive individual who actively seeks to improve existing processes
- You will have experience of Network Administration, Microsoft Office, Exchange and Sharepoint and experience in the administration of VOIP telephone systems
- You will have experience of EPOS and or gaming software
- Basic understanding of managing iOS environment including iPads and iPhones
- A self- starter who manages their time effectively
- Able to take direction but be able to work alone
- Well presented with strong interpersonal skills
- Strong written and verbal communication skills
- MCSE/ MCP is desirable
Benefits
In return you will receive a competitive salary, a very generous benefits package and a friendly professional and conducive working environment.
To apply and discover more about the opportunity please send your CV to steven@grs-recruit.com