Job Title: (Position Filled) Electronic Gaming Technician
Location: London
The Company
A leading Casino operator is seeking a talented Electronic Gaming Tech / Slot Tech to join their existing tech team to help service, maintain and repair their electronic gaming products and to provide exceptional service to our customers.
The Role
Effectively diagnose mechanical and electrical faults on all Electronic Gaming equipment.
Demonstrates Electronic Gaming product knowledge.
Resolve routine malfunctions when a cause has been identified.
Perform routine preventative maintenance, repairs, and services either on demand or to agreed schedule.
Report all required parts or spares to the Group Electronic Gaming Manager or Lead EG Technician.
Assist with machine moves and new equipment installation and escalate any unusual activity.
Return all faulty, advance replacement parts promptly and with the appropriate paperwork, stating the fault.
Ensure you have sufficient documentation, spars and tools required to complete duties to the required standard.
Undertake PAT testing of all portable appliances and fill out the appropriate paperwork.
Demonstrate knowledge of machine compliance.
Demonstrates knowledge of rules, processes, and gaming equipment functionality.
Provide technical support to site staff and maintain clear communications with the operational teams.
Demonstrate the ability to identify basic electronic components within an Electronic Gaming machine, to an adequate standard.
Compliance - Understands the importance and responsibilities of maintaining personal licence conditions.
Accountable for ensuring that audits completed on assigned Gaming table are compliant.
Daily demonstrates legislative compliance, adherence to and knowledge of:
Gaming Procedures
Responsible Gaming
Anti-Money Laundering
Anti-Money Lending
Data Protection
Health & Safety
Essential Knowledge & Skills
You will need to have a minimum of 12 months Electronic Gaming experience.
Excellent customer service skills.
Good understanding of compliance and security issue within the industry.
Time management skills.
Problem solving abilities.
Ability to work under pressure.
Technically driven.
Attention to detail.
Extensive knowledge and understanding of the Gaming industry.
Knowledge of the UK regulatory and other legislative requirements.
Additional Information
The Electronic Gaming Technician role functions in a business that operates as a 7-day 24 hour business, and as such some flexibility is required.
For more information or to apply please send a copy of your CV to steven@grs-recruit.com