Job Title: (Position Filled) Electronic Gaming Technician

Location: North East England

The Company

A leading Casino operator is seeking a talented Electronic Gaming Tech / Slot Tech to join their existing tech team to help service, maintain and repair their electronic gaming products and to provide exceptional service to our customers.

The Role

  • Effectively diagnose mechanical and electrical faults on all Electronic Gaming equipment.

  • Demonstrates Electronic Gaming product knowledge.

  • Resolve routine malfunctions when a cause has been identified.

  • Perform routine preventative maintenance, repairs, and services either on demand or to agreed schedule.

  • Report all required parts or spares to the Group Electronic Gaming Manager or Lead EG Technician.

  • Assist with machine moves and new equipment installation and escalate any unusual activity.

  • Return all faulty, advance replacement parts promptly and with the appropriate paperwork, stating the fault.

  • Ensure you have sufficient documentation, spars and tools required to complete duties to the required standard.

  • Undertake PAT testing of all portable appliances and fill out the appropriate paperwork.

  • Demonstrate knowledge of machine compliance.

  • Demonstrates knowledge of rules, processes, and gaming equipment functionality.

  • Provide technical support to site staff and maintain clear communications with the operational teams.

  • Demonstrate the ability to identify basic electronic components within an Electronic Gaming machine, to an adequate standard.

  • Compliance - Understands the importance and responsibilities of maintaining personal licence conditions.

  • Accountable for ensuring that audits completed on assigned Gaming table are compliant.

  • Daily demonstrates legislative compliance, adherence to and knowledge of:

    • Gaming Procedures

    • Responsible Gaming

    • Anti-Money Laundering

    • Anti-Money Lending

    • Data Protection

    • Health & Safety

Essential Knowledge & Skills

  • You will need to have a minimum of 12 months Electronic Gaming experience.

  • Excellent customer service skills.

  • Good understanding of compliance and security issue within the industry.

  • Time management skills.

  • Problem solving abilities.

  • Ability to work under pressure.

  • Technically driven.

  • Attention to detail.

  • Extensive knowledge and understanding of the Gaming industry.

  • Knowledge of the UK regulatory and other legislative requirements.

Additional Information

  • The Electronic Gaming Technician role functions in a business that operates as a 7-day 24 hour business, and as such some flexibility is required.

For more information or to apply please send a copy of your CV to steven@grs-recruit.com