Job Title: (Position Filled) Head of Gaming - Casino
Salary: £70K - £75K + Bonus & Benefits
Location: London
The Company
This growing Casino Company are seeking a capable and talented Casino Head of Gaming to help develop the continued success of the club by significantly contributing to the overarching gaming strategy, with specific focus on instilling a genuine industry leading service culture that puts the customer, and their experience, at the heart of everything we do.
The Role
We are currently seeking an experienced Gaming professional for the opportunity to become Head of Gaming at our large Flagship Casino.
The gaming operation consists of Live Gaming Tables, Slots, Electronic Terminals, Poker Room and substantial hospitality offering.
We are looking for a creative, proactive person who will be responsible for implementing and sustaining gaming strategy initiatives to achieve key business commercial goals.
The role will be responsible for leading and influencing the guest service culture throughout the gaming team and will be expected to meet agreed service level targets.
The successful candidate will provide leadership and management for the gaming departments of Slots and Electronics, Live Table Gaming, Poker and Cash desk.
Working closely on developing an internal talent pipeline, ensuring all teams have regular reviews, training plans and business goals to work towards.
Selection Criteria (Essential):
Minimum of 3 years senior management casino experience
Valid PML Holder or have the ability to get a PML
Extensive knowledge of the Gaming Industry
Committed to ensuring that we offer the highest levels of player protection to our guests.
Knowledge of planning, forecasting, budgeting, and financial processes
Ability to set and monitor guest service levels to ensure the delivery of a consistently excellent guest experience
For more information or to apply please send a copy of your CV to steven@grs-recruit.com