(Position Filled) Casino Manager - Lancashire - £32,500 plus tips

Job Title:        (Position Filled) Casino Manager

Salary:            £32,500 plus tips

Location:       Lancashire

The role

• A leading Casino operator is seeking a talented Casino Manager to join their friendly and professional team.

What are we looking for?

• Previous experience working in a Gaming Management position.

• Proven experience of managing a team in a Casino environment.

• Proven ability to manage gaming activities to maximise cash drop and profit.

• Excellent problem solving and communication skills.

• Possess a flexible attitude.

• Valid Personal Management Licence required [PML] or PFL for Pit Boss Applications.

• In return for your commitment and enthusiasm we offer a competitive salary and flexible benefits package including pension, health cash plan, access to numerous discounted goods and services, plus participation in the company bonus scheme.

• Applications are welcome from experienced Pit Bosses, Gaming Managers and Casino Managers. Salary is dependant upon experience. 

 We offer a competitive salary and a range of benefits including:

• Online discount portal and app providing multiple discounts for high street shopping and dining.

• A broad range of flexible benefits that you can pick and choose from for example: additional holiday purchase, dental insurance, Company funded Health Plan, critical illness cover and travel insurance.

• Life Cover.

• 20% discounted gym membership.

• Pension.

 Employee Assistance Programme

• We run a number of Company funded engagement events for our people to get involved in each year.

• We also constantly look at new ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal.

Additional

• You must have right to work in UK or be a British citizen.

• The company cannot provide visa help for this position.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO Steven@GRS-RECRUIT.COM

(Position Filled) Casino Manager - Bristol - £28,000

Job Title:                   (Position Filled) Casino Manager
Salary:                       £28,000          
Location:                   Bristol
 

The Company
A leading Casino Operator is seeking a talented Casino Manager to complement their already successful team.

The Role
To support and assist the senior management in achieving the highest possible standards in the overall operation of the club whilst ensuring full compliance.
Supervision of Gaming
Determine the appropriate numbers, associated personnel costs and skill levels required to effectively run the shift.
Monitor customer movement to ensure gaming tables are opened or closed to maximise business opportunities
To ensure disputes are handled promptly, efficiently and fairly.
To ensure gaming is conducted according to the Gambling Act, regulations and Company procedures.

Team Management
To be fair and consistent in all matters and procedures at all times.
To monitor levels of sickness to ensure the most cost-effective usage of labour.
To manage and take reasonable and consistent action in relation to employee conduct, absence and lateness issues.
To ensure the highest standards of appearance, personal grooming and hygiene.
To ensure individual needs are dealt with professionally and, when necessary, confidentially.

Customer Service
To ensure the highest attainable standards of customer service are delivered at all times.
To actively assess day-to-day customer service needs and respond appropriately

Compliance and Security
To be compliant in money laundering, gaming activity, health and safety, hygiene and fire regulations.
To be compliant with licensing laws with breaches reported and the appropriate action taken.
To identify and investigate breaches of gaming security in accordance to company policy.
To carry out checks of gaming equipment and ensure it is properly maintained.

Teamwork and Communication
To respond positively to guidance where given.
To maintain a professional working rapport with all other team members
To maintain a positive approach and awareness of the impact actions and attitudes have on others.
To communicate all relevant information.

Essential Skills
A highly motivated individual.
Be self-disciplined, organized and efficient.
Be proactive, self-sufficient and able to work with minimal supervision.
Have substantial experience of managing people and teams.
Have a passion for delivering an exceptional customer experience.
Possess a dynamic, innovative, forward thinking approach.
A high level of personal integrity
A strong work ethic with a passion for exceeding expectations
Outstanding customer service skills.
Exceptional interpersonal skills and able to maintain a positive, professional relationship with all guests.
Methodical and attentive to detail.
Ability to promote all areas of the Venue and understand departmental specific operations and services in order to explain and guide the guest during their visit.
A high level of personal integrity.
A strong work ethic with a passion for exceeding expectations.
Show respect and appreciation to all.
Encourage and contribute toward a culture that supports everyone to be the best that they can be.
Good communication skills in order to deal efficiently with customer needs and to interact with management and other team members
Possession of a PML

To discover more contact Steven Jackson on steven@grs-recruit.com