Job Title:                    Arcade Cluster Manager (AGC)

Salary:                        £29K - £33K + Bonus + Car Allowance + Benefits

Location:                    London (NE)

 

Job Description

  • The company has been established in the leisure industry for over forty years, initially operating regional Amusement Parks before expanding and opening more and moving into more adult focused entertainment.

  • We are looking to welcome a Cluster Manager, in the Northeast London area, to our growing team!

  • As a Cluster Manager, you will be responsible for overseeing the operations of multiple (2-5) Adult Gaming locations within a designated cluster.

Duties

  • Managing and supervising a team of Venue Managers and staff members

  • Monitoring and analysing sales performance and implementing strategies to drive sales growth

  • Ensuring that each venue is properly stocked with inventory and merchandise

  • Implementing company policies and procedures across all locations

  • Conducting regular store visits to assess performance, provide feedback, and offer support

  • Resolving customer complaints or issues in a timely and satisfactory manner

  • Collaborating with other departments such as HR, Payroll and Finance to ensure smooth operations

  • Implementing training for store managers and staff members

Experience

  • Previous experience in retail management or similar leadership roles

  • Strong administrative skills with the ability to effectively organise and prioritise tasks.

  • Proven track record in sales management and achieving targets

  • Excellent communication skills, both verbal and written, with the ability to effectively communicate with diverse teams and stakeholders

  • Strong time management skills with the ability to multitask and meet deadlines.

  • Experience in team management and supervising staff members

What we are offering you

  • An achievable 4-weekly bonus scheme

  • Company Pension Scheme

  • Day rate: £14.00-£16.00 per hour (dependent on experience)

  • Night rate - £14.50-£16.50 per hour (dependant on experience)

  • Career Progression Opportunities (we are all about succession!)

  • In depth industry and Compliance training

  • Company uniform provided

  • Opt Out (WTD) - giving you the flexibility to work more, for more!

  • Access to the #1 Employee Perks platform including discounts on high street retailers, restaurants, access to a Wellness platform and more. (Our employees have collectively made over £5000.00 in savings this year!)

A bit more about us

  • We are a family owned company.

  • Having opened our first Adult Gaming shop over 30 years ago, we have never failed to make sure all of our shops are refurbished to the highest standard; with a long term vision, alongside our industry leading customer service, we pride ourselves on high levels of interaction between our staff and our customers, enabling them to offer the highest level of customer service possible.

  • We do not under any circumstances make any hiring or employment decisions on the basis of any discriminatory grounds; including but not limited to, age, disability, gender, marriage or civil partnership, pregnancy or maternity, race, religion, sexual orientation, or any other basis prohibited by law and Company policy.

  • We are committed to ensuring a safe and welcoming work environment for all of our employees, where discrimination of any kind will not be tolerated.

Schedule

  • Day shift

  • Night shift

  • Overtime

  • Weekend availability

  

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO Steven@GRS-RECRUIT.COM