Join Our Team as a Spa Manager in Beautiful Cyprus!
Are you a passionate leader with a flair for wellness and relaxation? Do you aspire to create unforgettable experiences for guests while managing a dynamic team? If so, we invite you to explore the opportunity to become the Manager of our luxurious Spa & Recreation facilities in stunning Cyprus, where tranquility meets exceptional service.
Position Overview:
As the Spa Manager, you will be at the heart of our commitment to delivering unparalleled spa services that reflect our unique brand standards. Reporting directly to the VP of Hotel & F&B, you will oversee all aspects of spa operations, ensuring that each guest enjoys a rejuvenating experience tailored to their needs. With a focus on excellence, you will prepare annual business plans, forecasts, and marketing strategies that align with our overall business objectives while fostering a culture of innovation and customer satisfaction.
Key Responsibilities:
In this pivotal role, your responsibilities will include:
Strategic Planning: Collaborate with senior management to develop comprehensive business and marketing plans that drive revenue and enhance guest experiences.
Budget Management: Monitor and control the operational budget, ensuring financial targets are met while maintaining the highest quality of service.
Service Excellence: Curate a diverse menu of spa treatments that reflect artistic, technical, and aesthetic value, continually adjusting offerings to meet evolving trends and customer preferences.
Team Development: Foster a culture of up-selling and service excellence through hands-on training and development, empowering your team to deliver outstanding guest experiences.
Guest Engagement: Establish strong relationships with guests, actively seeking feedback and implementing improvements based on their suggestions to enhance loyalty and satisfaction.
Operational Oversight: Supervise daily operations, ensuring that cleanliness, hygiene, and safety standards are consistently met and exceeded.
Performance Analysis: Prepare regular reports and analyses for senior management, providing insights into spa usage and operational performance.
Staff Management: Proactively address staff issues, promote a positive workplace culture, and assist in recruiting and mentoring new team members.
Qualifications:
To be successful in this role, you should possess:
A minimum of 5 years of managerial experience in a spa environment, preferably within a large organization.
A university degree in a related field, along with relevant industry accreditations.
Strong skills in Microsoft Office and excellent command of English and Greek, with exceptional interpersonal and customer service abilities.
Proven leadership capabilities, with a focus on developing team members and fostering a customer-oriented culture.
Why Join Us?
This is not just a job; it’s an opportunity to be part of a vibrant team in one of the most beautiful locations in the world. At our spa, you will play a crucial role in shaping the guest experience and leading a dedicated team of professionals committed to excellence. We offer competitive compensation, opportunities for professional growth, and the chance to work in a stunning environment that promotes wellness and relaxation.
Key Performance Indicators:
In this role, your success will be measured by:
Achievement of business unit revenue and budget targets.
High staff retention and development rates.
Customer service metrics that meet and exceed expectations.
Compliance with hygiene and safety standards.
Attainment and maintenance of top-tier service recognition, including FTG Five-star status.
Take the Next Step in Your Career!
If you are ready to embrace this exciting opportunity and lead our Spa & Recreation facilities to new heights, we encourage you to apply today. Join us in creating a serene escape for our guests in the picturesque landscape of Cyprus. Together, we can redefine the spa experience and set new standards for luxury and relaxation.
Apply Now!
Your journey towards a fulfilling career in spa management begins here. Submit your application and let’s create unforgettable experiences together!
TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM