Field Services Engineer - Scotland - £28.5K-£29K + car + benefits

Job title: Field Services Engineer

Salary: £28.5K-£29K + car + Benefits

Location: Scotland

Job Summary:

We are seeking a skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for our computer hardware and networking equipment. Your expertise in equipment repair, computer repair, and mechanical / Electrical knowledge will be essential in ensuring the smooth operation of our systems.

Responsibilities:

• Install, configure, and troubleshoot computer hardware and networking equipment at customer sites

• Perform routine maintenance and repairs on equipment to ensure optimal performance

• Diagnose and resolve hardware and software issues in a timely manner

• Collaborate with customers to understand their needs and provide appropriate solutions

• Create and maintain accurate documentation of service activities, including service reports and equipment records

• Stay up-to-date with industry trends and advancements in computer hardware and networking technologies

Requirements:

• Bachelor's degree in Computer Science or related field preferred

• Proven experience as a Field Service Engineer or similar role

• Strong knowledge of computer hardware, networking, and troubleshooting techniques

• Familiarity with reading schematics and technical drawings

• Excellent problem-solving skills with the ability to think critically under pressure

• Ability to work independently and prioritize tasks effectively

• Strong communication skills to interact with customers and team members

Skills:

• Computer hardware

• Computer networking

• Schematics

• Equipment repair

• Mechanical/ Electrical knowledge

• Computer repair

• Hand tools

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and contribute to the success of our company as a Field Service Engineer. Apply now!

Job Type:

• Full-time

Pay:

• £28,500.00-£29,000.00 per year

Benefits:

• Company car

• Employee mentoring programme

Schedule:

• Day shift

• Weekend availability

Experience:

• Services engineer /Technician: 1 year (preferred)

Licence/Certification:

• FULL, UK CLEAN DRIVING (required)

Work Location discussed in person

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

Field Services Engineer - South West UK - £28.5K-£29K + car + benefits

Job title: Field Services Engineer

Salary: £28.5K-£29K + car + Benefits

Location: South West UK

Job Summary:

We are seeking a skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for our computer hardware and networking equipment. Your expertise in equipment repair, computer repair, and mechanical / Electrical knowledge will be essential in ensuring the smooth operation of our systems.

Responsibilities:

• Install, configure, and troubleshoot computer hardware and networking equipment at customer sites

• Perform routine maintenance and repairs on equipment to ensure optimal performance

• Diagnose and resolve hardware and software issues in a timely manner

• Collaborate with customers to understand their needs and provide appropriate solutions

• Create and maintain accurate documentation of service activities, including service reports and equipment records

• Stay up-to-date with industry trends and advancements in computer hardware and networking technologies

Requirements:

• Bachelor's degree in Computer Science or related field preferred

• Proven experience as a Field Service Engineer or similar role

• Strong knowledge of computer hardware, networking, and troubleshooting techniques

• Familiarity with reading schematics and technical drawings

• Excellent problem-solving skills with the ability to think critically under pressure

• Ability to work independently and prioritize tasks effectively

• Strong communication skills to interact with customers and team members

Skills:

• Computer hardware

• Computer networking

• Schematics

• Equipment repair

• Mechanical/ Electrical knowledge

• Computer repair

• Hand tools

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and contribute to the success of our company as a Field Service Engineer. Apply now!

Job Type:

• Full-time

Pay:

• £28,500.00-£29,000.00 per year

Benefits:

• Company car

• Employee mentoring programme

Schedule:

• Day shift

• Weekend availability

Experience:

• Services engineer /Technician: 1 year (preferred)

Licence/Certification:

• FULL, UK CLEAN DRIVING (required)

Work Location discussed in person

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

(Position Filled) Field technician / Gaming engineer - Hastings

POSITION: (Position Filled) Field TECHNICIAN / GAMING ENGINEER

SALARY: DEPENDENT UPON EXPERIENCE

LOCATION: HASTINGS - UK

The Company

A leading Operator of Adult Gaming Centres is seeking a talented Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment within one of their flagship sites.

Role Purpose

• Effective control of all aspects of your technical area.

• To support all terms of the Service Level Agreement.

• Forge and support communication lines with Operations Structure to aid concise information flow.

• Promote and endorse the ability and service your team can provide.

• To represent the company in a professional manner.

Personnel

• To propose and manage weekly technicians rota.

• Organise and control holiday entitlement.

• Ensure appropriate daily site technical cover as per the Service level Agreement.

• Monitor and actively prioritise machine faults.

• Offer assistance in advance fault fixing.

• Propose and Manage, weekly schedules for:

  • Maintenance

  • Presentation

  • Mech / Reel / Glass cleaning

  • Machine Moves

  • PAT Testing

• Check and Control levels and standards of Fault Repairs / Maintenance / Productivity.

• Effect correct Stock Levels and Control.

• Promote knowledge flow, with regular contact and meetings with other Technical Supervisors.

• Evaluate and Implement any training required by:

  • Scheduled personal one to one meetings

  • Assessment of Personal Development Plans (PDP’s)

Machine Management

• To conduct servicing on all machines as dictated by the approved company standard.

• To repair all faults, where possible, as dictated by the Service Level Agreement.

• To notify your Line Manager of any faults that you are unable to fix.

• To monitor and amend, where necessary, operating percentages as per Company Policy.

• To liaise with the Central Stores facility for the order of any required parts.

• To be responsible for your own development of machine knowledge.

• To ensure all machines meet the required standards as per the Service Level Agreement.

• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

• To meet and exceed targets for:

  • Servicing

  • Presentation.

  • Mech, Glass, Reel Cleaning.

• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.

• Ensure customers feel valued, learn their names and use it during conversations.

• Where appropriate, provide advice and tips on playing the machines.

• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.

• Effectively implement, on a day-to-day basis, the Health & Safety and Social Reasonability training you have been given.

• In line with current Gambling Laws “Think 21” at all times.

• To be aware of and follow all legal and company policies and procedures as instructed.

• Ensure Protection of the Company’s Licensing Obligations / Objectives.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

(Position Filled) Field Service Engineer - West London/ Berkshire - £26K + Car + Mobile + Laptop

Job Title:                    (Position Filled) Field Service Engineer

Location:                   West London/ Berkshire

Salary:                        £26K + Car + Mobile + Laptop

Role Purpose

• To travel to sites in order to repair machines as dictated by the Service Level Agreement.

• To perform servicing of machines as per the maintenance schedule.

• Forge and support communication lines with Operations Structure to aid concise information flow

• To represent the company in a professional manner.

Machine Management

• To conduct servicing on all machines as dictated by the approved company standard.

• To repair all faults, where possible, as dictated by the Service Level Agreement.

• To notify your Line Manager of any faults that you are unable to fix.

• To monitor and amend, where necessary, operating percentages as per Company Policy.

• To liaise with the Central Stores facility for the order of any required parts.

• To be responsible for your own development of machine knowledge.

• To ensure all machines meet the required standards as per the Service Level Agreement.

• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

• To meet and exceed targets for:

  • Servicing

  • Presentation

  • Mech, Glass and Reel Cleaning.

• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.

• Ensure customers feel valued, learn their names and use it during conversations.

• Where appropriate, provide advice and tips on playing the machines.

• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.

• Effectively implement, on a day-to-day basis, the Health & Safety and Social. Reasonability training you have been given.

• In line with current Gambling Laws “Think 21” at all times.

• To be aware of and follow all legal and company policies and procedures as instructed.

• Ensure Protection of the Company’s Licensing Obligations / Objectives.

To discover more contact Steven Jackson on steven@grs-recruit.com

(Position Filled) Field Service Engineer - North & East London

Job Title:                    (Position Filled) Mobile Technician London

Location:                    London + Surrounding Areas

Salary:                        £25K + Car + Mobile + Laptop

The Company

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment. The working hours are approximately 45 hours per week between 9am and 6pm. It will be 5 days over 7 with one day off during the week as well as Sunday. We are a fast paced 7 days a week business so the ideal candidate will need to be flexible and adaptable.

Role Purpose

• To travel to sites in order to repair and maintain machines.
• To perform servicing of machines as per the maintenance schedule.
• Develop and support communication lines with operations to aid effective information flow
• To represent the company in a professional manner at all times

Machine Management

To conduct servicing on all machines to the company’s high standards.

• To repair all faults, where possible, as dictated by the Service Level Agreement.
• To notify your Line Manager of any faults that you are unable to fix.
• To monitor and amend, where necessary, operating percentages as per Company Policy.
• To liaise with the Central Stores facility for the order of any required parts.
• To be responsible for your own development of machine knowledge.
• To ensure all machines meet the required standards as per the Service Level Agreement.
• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.
• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.
• To meet and exceed targets for:
• Servicing
• Presentation
• Mech, Glass and Reel Cleaning.
• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.
• Ensure customers feel valued, learn their names and use it during conversations.
• Where appropriate, provide advice and tips on playing the machines.
• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.
• Effectively implement, on a day-to-day basis, the Health & Safety and Social reasonability training you have been given.
• In line with current Gambling Laws “Think 25” at all times.
• To be aware of and follow all legal and company policies and procedures as instructed.
• Ensure Protection of the Company’s Licensing Obligations / Objectives.

To Apply please send a copy of your CV to steven@grs-recruit.com