(Position Filled) Field Service Engineer - Manchester - £24K + Car

Job Title:                    (Position Filled) Field Service Engineer

Salary:                        £24K + Car

Location:                   Manchester

Introduction

  • The role of gaming product technician is to provide technical support for the gaming equipment within our casinos.

  • The role requires extensive travel all over the UK but will principally be focused to a single region.

Principal Accountabilities

  • To effectively manage the day-to-day service calls logged by casinos relating to gaming equipment faults.

  • To work with and report to the senior gaming product technician for the region on any ongoing issues.

  • To observe all machine accounting systems and maintain security procedures relating to this.

  • To anticipate machine faults and be proactive in dealing with these and reporting to the senior gaming product technician.

  • To ensure compliance with legislation and company procedures in respect of Health and Safety in the workplace and public areas, at all times.

  • Ensure internal customers are kept informed at all stages of progress with regard to machine faults.

  • To carry out Pre-Preventative Maintenance on a wide range of gaming equipment as per required service schedules for that equipment type.

  • Liaise with casino management with regard to ongoing fault management and how to reduce machine downtime.

  • Assist the project team when required with machine installs and gaming floor moves.

  • To adhere to company SLA targets in relationship to gaming equipment repairs.

  • To provide service and customer support to our casinos.

  • To carry out any other duties that may be reasonably requested from time to time throughout the entire casino estate.

Personal Skills & Experience

  • Ability to be self-motivated.

  • Be a problem solver.

  • A self-starter able to work autonomously yet also a team player.

  • Have extensive knowledge of gaming equipment.

  • Have great communications skills.

  • Basic understanding electronics.

  • Good computer skills with knowledge of Microsoft office products.

  • Ability to form strong working relationships across the business.

Working Hours

  • 40 hours minimum per week – as necessary to meet business demands.

  • Extensive UK travel with overnight stays should be expected from time to time.

  • Full Clean UK driving license.

TO DISCOVER MORE CONTACT STEVEN JACKSON ON STEVEN@GRS-RECRUIT.COM

(Position Filled) Compliance and Anti Money Laundering Manager - Lancashire - £40K to £60K

Job Title: (Position Filled) Compliance and Anti Money Laundering Manager

Location: Lancashire

Remuneration: £40K - £60K

Job Role

  • This gaming organisation are currently recruiting for a Compliance and Anti Money Laundering Manager to join a company with an excellent reputation in their field of expertise.

  • They are a forward-thinking company and seek employees who have the same drive and motivation in their chosen career.

  • The company’s business model and all aspects of it are managed with a view to being the best and providing an outstanding working environment for their staff across a wide variety of non-remote gaming activities.

Key Responsibilities

  • Anti-Money Laundering.

  • Responsible for the supervision, delivery and monitoring of the day-to-day operation of the AML risk – based procedures.

  • Ensure compliance with all relevant legal and regulatory obligations and disseminating all AML policies procedures and risk assessments.

  • Promote employee awareness of their AML obligations, who the nominated officer and deputy officer are and their role and responsibilities.

  • Give employees clear guidance on spotting suspicious activity and reporting it.

  • Explain clearly the steps the business has taken to make sure employees know for more help or information about Money Laundering Regulations.

  • Approve, review and regularly assess with management business relationships with customers applying where necessary appropriate procedures.

  • Monitor compliance of the AML process.

  • Log and evaluate internal SARs and decide whether to continue or terminate relationship or report suspicious activity retaining and recording all decision-making records and reasoning.

  • Act as the main point of contact with relevant authorities dealing with both formal and informal requests for information (including Police, National Crime Agency and The UK Gambling Commission).

  • Act autonomously if necessary, without reference or influence from management.

  • Undertake regular random analysis of transactions and procedures.

  • Take responsibility for all key event reporting and liaison with The Gambling Commission in relation to compliance with all aspects of The LCCP.

Compliance

  • Assisting with the compliance processes and, or procedures to be implemented in order to ensure full compliance with legislative requirements.

  • Assisting with Customer Due Diligence and Enhanced Due Diligence procedures.

  • Assisting with the day-to-day compliance of the company in all other matters.

  • Compiling all due and enhanced due diligence documentation.

  • Ensure Responsible Gaming is an integral part of daily operations in everything from customer service to marketing and technical enhancements.

  • Take ownership of strategies, procedures and driving different projects relating to Responsible Gaming.

  • Ensure and uphold full compliance with all relevant licensing and regulatory authorities.

  • With Operational Management promote awareness of Responsible Gaming issues throughout the organisation.

  • Proactively, and alongside management, prevent gaming addiction along with offering the very best service and tools to customers in line with the company’s Responsible Gaming Policy and procedures.

  • The Company would also like the successful candidate to be able to display knowledge of basic Security requirements in a gaming arena with particular emphasis on the prevention of crime in line with the Company’s Security Policies and procedures.

Suggested Qualifications

  • Experience within a Compliance, Anti Money Laundering Department with focus on Gaming.

  • Energetic and willing to learn within a growth orientated organisation.

  • Able to take direction and take full ownership of the responsibilities assigned including taking initiative to learn new processes as they arise.

  • Uphold a high standard of work ethic always ensuring to complete all assigned tasks accurately and in a timely manner.

  • Responsible and trustworthy person who is able to handle sensitive and confidential data.

  • Experienced in all aspects of Responsible Gaming.

  • Interested in developing regulatory and compliance knowledge.

  • Positive team player.

  • Excellent problem solving and analytical skills.

TO DISCOVER MORE CONTACT STEVEN JACKSON ON STEVEN@GRS-RECRUIT.COM

(Position Filled) Croupier - East Midlands - Salary dependent on experience

JOB TITLE: (Position Filled) CASINO CROUPIER

LOCATION: EAST MIDLANDS

SALARY: DEPENDENT UPON EXPERIENCE

The Company

A leading and successful independent Casino operator is seeking skilled and capable Casino Croupiers to deliver a memorable experience for our customers.

The Candidate

The ideal candidates will have great customer service skills and ensure all games are dealt efficiently and in accordance with Gaming regulations.

  • Ability to deal:

    • American Roulette

    • Blackjack

    • Three Card Poker

    • Texas Hold’em would be an advantage but not essential.

  • A minimum of 6 months dealing experience.

  • A current Personal Function Licence (PFL) .

  • A good command of the English language.

  • The legal right to work in the UK without the need for visa sponsorship.

TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Croupier - Greater Manchester - Salary dependent on experience

JOB TITLE: (Position Filled) CASINO CROUPIER

LOCATION: GREATER MANCHESTER

SALARY: DEPENDENT UPON EXPERIENCE

The Company

A leading and successful independent Casino operator is seeking skilled and capable Casino Croupiers to deliver a memorable experience for our customers.

The Candidate

The ideal candidates will have great customer service skills and ensure all games are dealt efficiently and in accordance with Gaming regulations.

  • Ability to deal:

    • American Roulette

    • Blackjack

    • Three Card Poker

    • Texas Hold’em would be an advantage but not essential.

  • A minimum of 6 months dealing experience.

  • A current Personal Function Licence (PFL).

  • A good command of the English language.

  • The legal right to work in the UK without the need for visa sponsorship.

TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Deputy General Manager - NE England - £35K-£40K

Job Title:                    (Position Filled) Deputy General Manager

Salary:                        £35K - £40K

Location:                   NE England

 

A Leading Casino Operator is seeking a talented Deputy General Manager to join their established and successful Management.

Working alongside the General Manager, you will provide substantial operational support to the Casino Managers and team.

Do you believe that …

You raise the stakes: You will be innovative and business savvy; operationally and commercially

You are a champion: You hold your team to account by setting high standards, ensuring that all policies and procedures are followed ensuring safety of our guests and colleagues

You own it: You know the detail and work hard to meet targets and objectives

You collaborate: You work efficiently and positively with Senior Management and juniors alike, enabling high performing, customer-oriented colleagues

You are proactive: You can analyse and implement new strategies that drive and support the business in being ahead of the game

If you can ‘pair’ the above with the following, then we want to hear from you:

  • Have 3 years Casino Management experience.

  • Knowledge of the UK gaming regulatory and legislative requirements.

  • Extensive knowledge and experience of service industry and service culture.

  • Proven capability and knowledge of strategic planning, forecasting, budgeting, and financial processes.

  • Hold a PML (Personal Management Licence) – applicants who do not hold a PML will not be acknowledged.

This role functions in a business that operates 7 days a week, and as such full flexibility is required. 

The successful candidate will be expected to be available to work evening, night & weekends outside ‘normal’ working hours.

You must have the ability to legally work in the UK without requiring visa sponsorship.

 

To find out more/apply, please send a copy of your CV to paul@grs-recruit.com