Job Title: (Position Filled) Group Head of Electronic Gaming

Salary: £50-£60K

Location: London

Job Description

  • The Group Head of Electronic Gaming is responsible for delivering a market leading Electronic Gaming solution across all venues, exceeding customer expectations through the deployment and operation of market leading products, whilst achieving budgeted revenue and profit for the Group.

  • This role will be accountable for ensuring the company operates in full compliance with Company and UK Gambling Commission policies & procedures, whilst supporting and helping drive the delivery of all budgeted targets for Electronic Gaming.

  • Reports to: Director of Electronic Gaming.

Key Accountabilities

  • Product

  • Financial Performance & Reporting

  • Optimised Player Experiences

  • Innovation

  • Systems

  • Marketing

  • Process

  • Maintenance

  • Administration

  • Compliance

Role Requirements

  • Management of the delivery and optimisation of Electronic Gaming products across the estate.

  • Ensure we are leading the market in terms of innovation, new technologies and products.

  • Manage the delivery and installation of all new gaming products, working with suppliers, operational teams and marketing to ensure a success and continued growth.

  • Provide regular recommendations for growth, based on strong content management, regional analysis of player behaviour and industry trends, continually striving to improve products and performance.

  • Monitor, track and analyse Electronic Gaming product performance, noting any strong trends or anomalous data, reporting this back to the Senior Management team.

  • Build close working relationships with the operation across all venues.

  • Monitor and report industry and competitor developments, providing structured feedback and recommendations to the business.

  • Fully own and manage all Electronic Gaming systems, ensuring the ongoing wellbeing of all systems is maintained and all required reporting is produced, working closely with all appropriate suppliers.

  • Fully develop, deliver and own Slot Tournaments, working together with the operation and external suppliers.

  • Work closely with Marketing on all Electronic Gaming promotional activities.

  • Maximise usage of the Loyalty scheme on all gaming products.

  • Help ensure continued, strong working relationships with suppliers.

  • Help drive an ethos of service excellence across all gaming products in our venues.

  • Responsible for the creation and management of a comprehensive preventative maintenance programme and manage suitable levels of spare parts inventory to minimise downtime.

  • Regularly update & maintain the company all relevant procedures & information for gaming products and staff across all our venues.

  • Responsible for audit analysis with subsequent recommendations for improvements.

  • Lead by example in fostering an open and professional working culture with the operational and senior management teams and provide support, advice & assistance to the Electronic Gaming Tech team.

  • Create and establish a robust and structured training programme for all relevant staff.

  • Responsible for all Electronic H&S.

Entry requirements

  • A minimum of 5 years management experience in a Casino or alternative Electronic Gaming environment.

  • Good leadership & management skills.

  • Strong knowledge of the electronic gaming industry, products, systems and services.

TO DISCOVER MORE CONTACT PAUL SCULPHER ON PAUL@GRS-RECRUIT.COM