(Position Filled) Head of Gaming, Casino - London - £70K-£75K + Bonus & Benefits

Job Title:                    (Position Filled) Head of Gaming - Casino

Salary:                       £70K - £75K + Bonus & Benefits

Location:                  London

The Company

This growing Casino Company are seeking a capable and talented Casino Head of Gaming to help develop the continued success of the club by significantly contributing to the overarching gaming strategy, with specific focus on instilling a genuine industry leading service culture that puts the customer, and their experience, at the heart of everything we do.

The Role

• We are currently seeking an experienced Gaming professional for the opportunity to become Head of Gaming at our large Flagship Casino.

• The gaming operation consists of Live Gaming Tables, Slots, Electronic Terminals, Poker Room and substantial hospitality offering.

• We are looking for a creative, proactive person who will be responsible for implementing and sustaining gaming strategy initiatives to achieve key business commercial goals.

• The role will be responsible for leading and influencing the guest service culture throughout the gaming team and will be expected to meet agreed service level targets.

• The successful candidate will provide leadership and management for the gaming departments of Slots and Electronics, Live Table Gaming, Poker and Cash desk.

• Working closely on developing an internal talent pipeline, ensuring all teams have regular reviews, training plans and business goals to work towards.

Selection Criteria (Essential):

• Minimum of 3 years senior management casino experience

• Valid PML Holder or have the ability to get a PML

• Extensive knowledge of the Gaming Industry

• Committed to ensuring that we offer the highest levels of player protection to our guests.

• Knowledge of planning, forecasting, budgeting, and financial processes

• Ability to set and monitor guest service levels to ensure the delivery of a consistently excellent guest experience

For more information or to apply please send a copy of your CV to steven@grs-recruit.com

(Position Filled) Service Technician - North London - £25K + Car & Benefits & Bonus

Job Title:                    (Position Filled) Service Technician

Salary:                        £25K + Car & Benefits & Bonus

Location:                   North London

Job Function

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment.

 Main Responsibilities and Key Tasks

Operational

• To service and maintain all gaming equipment and ancillary equipment in your venues.

• To complete all service calls, technical updates and maintenance works.

• To assist with Gaming machine installations and removals.

• Develop and support communication lines with operations, management and third parties to aid effective information flow.

• To attend technical training courses from third party suppliers.

• To provide service cover outside of the normal working area when required.

Customer Service

• To promote the company in a positive manner when interacting with customers.

• To ensure that your presentation, work and approach reflects well upon the company.

• To carry out your role in a polite and courteous manner.

• To promote the concept of teamwork to enhance business opportunities and achievement.

Security

• To follow and adhere to the machine key policy.

• To ensure that procedures relating to security of cash are upheld when visiting venues.

Administration

• To ensure all Company equipment is maintained in a good condition and properly accounted for.

• To complete expense & mileage sheets in accordance with company policy/guidelines.

• To adhere to the company car policy.

• To order and return all gaming machine replacement parts in the time specified by each manufacturer.

Required Skills

• Preferred experience within a relevant industry.

• Ability to work with minimal supervision.

• Preferred experience in basic networking protocols.

• Good keyboard skills and intermediate level PC skills including excel.

• Ability to learn new techniques and skills.

Requirements

• To carry out any other reasonable duties and requests as required.

• To ensure that personal conduct is at all times of a manner that reflects favourably on the you and the company and that a presentable appearance is maintained at all times.

• To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.

• To ensure a good working environment is established in order to obtain the maximum commitment of staff.

Health and Safety

• To adhere to all company health and safety practices and procedures ensuring that safety of employees and the customer is protected.

• In the event of health and safety issues arising, ensure appropriate action is taken through the company’s health and safety representative or external agencies where appropriate.

Communication

• To attend meetings and reviews as and when required.

• Ensure communication is accurate and in line with our policies on data protection.

• Ensure all confidential information accessed in your role is protected and not disclosed.

To discover more about the opportunity please send your CV to steven@grs-recruit.com

(Position Filled) Compliance Executive - Watford - £30K - £45K

Job Title:                    (Position Filled) Compliance Executive

Salary:                       £30K - £45K

Location:                  Watford

The Company

• A fast growing and ambitious marketing and technology company working in the online gambling space. 

• Due to recent growth and future expansion plans, a Compliance Executive is required to support our Compliance Director in all matters relating to licensing and corporate governance.

• The successful candidate will work across multiple departments and business areas in order to enhance our existing processes, whilst keeping up to date on all the relevant industry news and developments.

• This will be a very hands-on role, with significant visibility across the company.

• Key areas of focus will be managing the risk financial crime, responsible gambling, customer monitoring and anti-money laundering.

• This role will report directly to the Compliance Director.

Key Responsibilities

• Own and update all key policies and procedure documents, ensuring they are up to date, accurate and in line with all new regulations

• Ensure that all key policies and procedures are followed by the business; create processes for dealing with issues when they arise

• Create and maintain a training schedule for all departments, ensuring that staff receive relevant training at regular intervals.

• Design internal training programs and deliver them to the business

• Evaluate the effectiveness of our compliance work and recommend changes to ensure the constant improvement of our performance

• Communicate changes of internal policies and external regulation to the business, ensuring that all employees are aware of the implications of those changes on their day-to-day roles

• Monitor the compliance landscape in our markets, evaluating the impact of any updates on our business.

• Maintain a register of all industry compliance updates

• Maintain our business Risk Register, ensuring that it accurately reflects our business risks and designing solutions to mitigate those risks

• Preparing monthly and quarterly reports for gaming regulators

Key Skills / Experience

• Previous experience in online gambling is essential

• Knowledge or experience in a compliance led role

• Excellent written and spoken communication skills and pragmatic approach to governance and change

• Strong teamwork, coordination and planning skills

• Strong attention to detail and an extremely high level of organisation

• Ability to work independently and proactively

• Ability to work with senior business stakeholders

What we can offer you

• You will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals. 

• We've invested in creating an awesome office environment complete with our own in-house chef, a games room and the best video conferencing equipment to make it a fantastic place to work. 

• Our flat structure, transparency and supportive culture mean that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer

• Competitive salary + annual bonus

• Breakfast & lunch prepared by our team chef, with the occasional treat thrown in too!

• Longevity bonuses, wellness incentive & company goal bonuses

• Option to work from home on Wednesdays and Fridays

• Free gym membership

• Free private healthcare

• A free parking space for those that drive to the office, or a short 5 minute walk from the station

• 23 holiday days a year, with the option to buy / sell / rollover 3

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Data Engineer - Watford - up to £65K

Job Title:                    (Position Filled) Data Engineer

Salary:                       Up to £65K

Location:                  Watford

The Company

• A fast growing and ambitious marketing and technology company working in the online gambling space. 

• We are looking for a detailed and commercially focused Data Engineer to join our growing team.

• The role will be based 3 days a week in our brand-new office in Watford. 

• This is an exciting opportunity for a young, hungry individual to join a vibrant team. 

• This role will report to the Head of Business Intelligence.

• Are you passionate about data and how it can be used in an organisation?

• Are you constantly curious, with each answer you find leading to another question?

• If so, we want to welcome you to the family and harness your talents!

• Your mission is to unlock the power of the data by finding innovative ways to source, prepare, model and analyse our large datasets.

• By doing this it empowers the business to make decisions quickly and confidently.

Purpose of the role

• As a Data Engineer you will be responsible for integrating various platforms with our data environment.

• You will engage business users, such as our development team to understand our data, requirements and ensure quality, integrity and availability of our data.

• You will be well versed in transforming and modelling our data for analytical purposes. Above all you should be passionate about data.

You will be responsible for

• Working in a highly advanced analytics function to integrate data from different sources.

• Using Python, SQL and Tableau daily you will be responsible to deliver business requirements

• Understanding of data quality, data modelling, batch and real time analytics.

• Understanding of customer behaviour, gaming analytics and reporting back to the business

• Making clear data driven recommendations and report on the value of implemented changes

• Assisting the business to determine the value of the different data sets

• Building constructive and trusted relationships with business areas to improve the flow of data and explaining performance to relevant stakeholders

• Data integration standards and documentation

You will have

• Qualified to degree level (strong preference for an undergraduate degree in Information Systems / Maths / Stats / Engineering or similar)

• Proficient in building batch processing data pipelines using Python and SQL to extract, transform and load large data sets.

• Experience using AWS especially Redshift, or any other MPP datastore

• Experience in creating dashboards and reports using Tableau

• Experience of integration standards and documentation

• Experience within BI and data development functions

• Experience analysing customer, transactional and/or online marketing data

• An understanding of star schema and other data modelling techniques

• An understanding of CI/CD   

• Strong communication and presentation skills

• Ability to develop and sustain relationships with key stakeholders and peers

• Ability to manage a challenging workload, whilst working quickly and precisely under pressure

• Ability to work independently and deliver end to end requirements

It would be a bonus if you also had:

• Experience of working in a gaming, gambling or online marketing company

• Exposure to customer / marketing analytics e.g. segmentation, churn, retention etc

Person Specification

• Strong initiative; drives projects themselves and takes ownership of delivering to a high standard

• Strong interpersonal skills and the ability to establish, develop, and maintain relationships with both technical and non-technical audiences.

• Excellent time management and organisation skills with ability to work under deadlines and manage conflicting priorities

• Strong attention to detail with a focus on accuracy

• Must be comfortable in an ever-changing, fast-paced environment.

• Adaptable to changing priorities and be enthused by fresh challenges

• Creative in finding solutions

What we can offer you:

• You will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals.

• We've invested in creating an awesome office environment complete with our own in-house chef, a games room and the best video conferencing equipment to make it a fantastic place to work.

• Our flat structure, transparency and supportive culture mean that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer here

• Competitive salary + annual bonus

• Breakfast & lunch prepared by our team chef, with the occasional treat thrown in too!

• Longevity bonuses, wellness incentive & company goal bonuses

• Option to work from home on Wednesdays and Fridays

• Free gym membership

• Free private healthcare

• A free parking space for those that drive to the office, or a short 5 minute walk from the station

• 23 holiday days a year, with the option to buy / sell / rollover 3

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Paid Social Executive - Watford - £30K-£40K

Job Title:                    (Position Filled) Paid Social Executive

Salary:                       £30K - £40K

Location:                  Watford

The Company

• Are you fascinated by the digital economy?

• Do words like ‘ROI’, ‘investment’ and ‘payback’ grab your attention?

• Are you looking for a role with responsibility, accountability, and a bias towards results?

• A fast growing and ambitious marketing and technology company working in the online gambling space.

• We’re seeking a commercially focused PPC Executive with new ideas and a collaborative spirit to run multi-channel paid marketing campaigns across a large suite of online gambling brands.

• Backed by training and data, the successful candidate will be responsible for managing, optimising and profitably scaling our PPC campaigns across multiple markets and reporting performance to the business.

• This is an exciting opportunity for an ambitious, hungry individual to gain hands-on responsibility and progress their career in the digital space.

You will be responsible for

• Deploying and managing budgets across multiple channels, brands and markets

• Working extensively with data to identify issues and opportunities

• Carrying out campaign experiments, A/B testing and writing ad copy

• Producing reports for the management team

• Continuously recommending and implementing new strategies for social media campaigns to improve results

• Delivering a positive ROI for the business on the budget you deploy

You will have

• 2-5 years experience running Facebook/Instagram ads

• An understanding of how to capture the attention of cold traffic with engaging ads

• Proven interest in digital marketing or investment (e.g. social media, drop shipping, affiliate marketing, investing etc.)

• Experience in data analysis and reporting (Excel, PowerPoint)

• Willingness to take calculated risks

• Ability to work within our established team whilst also taking individual responsibility for performance

• Great organisational skills – a good planner, able to prioritise and cope well with changing priorities.

• Ability to be proactive and self-motivated – can energetically take initiative

• Experience working in the gambling industry desired but not essential

• Experience running Twitter, Tiktok, LinkedIn, Pinterest and Programmatic campaigns preferred but not essential

• Numerical / business degree (maths, economics, business) and at least one numerical A-level

What we can offer you

• You will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals.

• We've invested in creating an awesome office environment complete with our own in-house chef, a games room and the best video conferencing equipment to make it a fantastic place to work.

• Our flat structure, transparency and supportive culture mean that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer here

• Competitive salary + annual bonus

• Breakfast & lunch prepared by our team chef, with the occasional treat thrown in too!

• Longevity bonuses, wellness incentive & company goal bonuses

• Option to work from home on Wednesdays and Fridays

• Free gym membership

• Free private healthcare

• A free parking space for those that drive to the office, or a short 5-minute walk from the station

• 23 holiday days a year, with the option to buy / sell / rollover 3

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM