(Position Filled) New Casino Vacancies - Dealer/Inspectors - Morocco

Job Title: (Position Filled) Dealer/Inspectors

Location:  Morocco

 Benefits

• Flights, transportation and accommodation all provided.

• Medical/Maternity/Dental/Optic/Disability/Death & Work Accident and emergency assistance cover all provided.

• 1 Year contract which is renewable.

Are you looking to develop your casino career and experience in a world class integrated casino resort? Then try a new experience and join a team that is genuine, creative, warm-hearted and professional.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO GAmingstaff@GRS-RECRUIT.COM

(Position Filled) Casino Surveillance Officer - London - £27,500 to £30,000

Job Title:                     (Position Filled) Casino Surveillance Officer

Salary:                        £27,500 to £30,000 (dependent upon experience)

Location:                   London                     

The role

A leading UK Casino Operator is seeking to recruit a talented for the position of Casino Surveillance Officer.

The Role

• Our Surveillance Officers have exceptional skills in relation to negotiation and communication and are advocates of creating a friendly; entertaining and safe Casino environment compliant with license conditions; Gambling legislation and SIA CCTV legislation.

• Providing timely advice; support; guidance and direction for both site senior management; stakeholders and third-party service providers with regards to the secure and compliant gaming environment.

• The successful applicant will have extensive knowledge of the gaming industry, including customer networks and information as well as an excellent grasp of customer services principles as the key focus will be to deliver a high-quality surveillance service to the Group.

• As a Surveillance Officer you will work closely with the senior management teams from all departments at all sites to improve security and minimise risk and losses as well as to ensure the safety and comfort of those patrons visiting our casinos whilst promoting our reputation for honesty and integrity.

Selection Criteria (Essential)

• A valid PFL holder.

• Live Table Gaming experience.

• Advanced knowledge of the games played in the casino.

• Advanced knowledge of CCTV and access control systems.

• Knowledge & understanding of Casino legislation and compliance.

• Whilst training will be provided, please note that this is not a trainee position.

• Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview.

• Aligned to Gambling Legislation, all applicants must be aged 18 or over.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO Paul@GRS-RECRUIT.COM

(Position Filled) Technician / Gaming Engineer - Dawlish & Exeter

Position:                    (Position Filled) Technician / Gaming Engineer

Salary:                        Dependent upon experience

Location:                   Dawlish & Exeter

The Company

A leading Operator of Adult Gaming Centres is seeking a talented Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment within one of their flagship sites.

Role Purpose

• Effective control of all aspects of your technical area.

• To support all terms of the Service Level Agreement. 

• Forge and support communication lines with Operations Structure to aid concise information flow.

• Promote and endorse the ability and service your team can provide.

• To represent the company in a professional manner.

Personnel

• To propose and manage weekly technicians rota.

• Organise and control holiday entitlement.

• Ensure appropriate daily site technical cover as per the Service level Agreement.

• Monitor and actively prioritise machine faults.

• Offer assistance in advance fault fixing.

• Propose and Manage, weekly schedules for:

  • Maintenance

  • Presentation

  • Mech / Reel / Glass cleaning

  • Machine Moves

  • PAT Testing

• Check and Control levels and standards of Fault Repairs / Maintenance / Productivity.

• Effect correct Stock Levels and Control.

• Promote knowledge flow, with regular contact and meetings with other Technical Supervisors.

• Evaluate and Implement any training required by:

  • Scheduled personal one to one meetings

  • Assessment of Personal Development Plans (PDP’s)

Machine Management

• To conduct servicing on all machines as dictated by the approved company standard.

• To repair all faults, where possible, as dictated by the Service Level Agreement.

• To notify your Line Manager of any faults that you are unable to fix.

• To monitor and amend, where necessary, operating percentages as per Company Policy.

• To liaise with the Central Stores facility for the order of any required parts.

• To be responsible for your own development of machine knowledge.

• To ensure all machines meet the required standards as per the Service Level Agreement.

• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

• To meet and exceed targets for:

  • Servicing

  • Presentation.

  • Mech, Glass, Reel Cleaning.

• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.

• Ensure customers feel valued, learn their names and use it during conversations.

• Where appropriate, provide advice and tips on playing the machines.

• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.

• Effectively implement, on a day-to-day basis, the Health & Safety and Social Reasonability training you have been given.

• In line with current Gambling Laws “Think 21” at all times.

• To be aware of and follow all legal and company policies and procedures as instructed.

• Ensure Protection of the Company’s Licensing Obligations / Objectives.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Field Service Engineer - Gaming - Southampton - £26,250 - £27,500 + Car + Mobile + Laptop

Job Title:    (Position Filled) Field Service Engineer - Gaming

Location:   Southampton

Salary:        £26,250 - £27,500 (Depending on Experience) + Car + Mobile + Laptop

Role Purpose

• To travel to sites in order to repair machines as dictated by the Service Level Agreement.

• To perform servicing of machines as per the maintenance schedule.

• Forge and support communication lines with Operations Structure to aid concise information flow

• To represent the company in a professional manner.

Machine Management

• To conduct servicing on all machines as dictated by the approved company standard.

• To repair all faults, where possible, as dictated by the Service Level Agreement.

• To notify your Line Manager of any faults that you are unable to fix.

• To monitor and amend, where necessary, operating percentages as per Company Policy.

• To liaise with the Central Stores facility for the order of any required parts.

• To be responsible for your own development of machine knowledge.

• To ensure all machines meet the required standards as per the Service Level Agreement.

• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

• To meet and exceed targets for:

  • Servicing

  • Presentation

  • Mech, Glass and Reel Cleaning.

• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.

• Ensure customers feel valued, learn their names and use it during conversations.

• Where appropriate, provide advice and tips on playing the machines.

• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.

• Effectively implement, on a day-to-day basis, the Health & Safety and Social. Reasonability training you have been given.

• In line with current Gambling Laws “Think 21” at all times.

• To be aware of and follow all legal and company policies and procedures as instructed.

• Ensure Protection of the Company’s Licensing Obligations / Objectives.

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO  CHRISTINE@GRS-RECRUIT.COM

(Position Filled) Field Service Engineer - Gaming - Southwest England - £26,250-£27,500 + Car + Mobile + Laptop

Job Title:    (Position Filled) Field Service Engineer - Gaming

Location:   Southwest England

Salary:        £26,250 - £27,500 (Depending on Experience) + Car + Mobile + Laptop

Role Purpose

• To travel to sites in order to repair machines as dictated by the Service Level Agreement.

• To perform servicing of machines as per the maintenance schedule.

• Forge and support communication lines with Operations Structure to aid concise information flow

• To represent the company in a professional manner.

Machine Management

• To conduct servicing on all machines as dictated by the approved company standard.

• To repair all faults, where possible, as dictated by the Service Level Agreement.

• To notify your Line Manager of any faults that you are unable to fix.

• To monitor and amend, where necessary, operating percentages as per Company Policy.

• To liaise with the Central Stores facility for the order of any required parts.

• To be responsible for your own development of machine knowledge.

• To ensure all machines meet the required standards as per the Service Level Agreement.

• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

• To meet and exceed targets for:

  • Servicing

  • Presentation

  • Mech, Glass and Reel Cleaning.

• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.

• Ensure customers feel valued, learn their names and use it during conversations.

• Where appropriate, provide advice and tips on playing the machines.

• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.

• Effectively implement, on a day-to-day basis, the Health & Safety and Social. Reasonability training you have been given.

• In line with current Gambling Laws “Think 21” at all times.

• To be aware of and follow all legal and company policies and procedures as instructed.

• Ensure Protection of the Company’s Licensing Obligations / Objectives.

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO  CHRISTINE@GRS-RECRUIT.COM