(Position Filled) Financial Controller, Casino - c.$60K

Job Title: (Position Filled) Financial Controller, Casino

Salary: c.$60K

The Company

• A Boutique casino in a tropical paradise is seeking a talented and experienced Financial Controller for this interesting and challenging role.

Profile of the Casino Financial Controller

• Preferably will have an internationally recognized accounting qualification. Preferably ACCA/ACA.

• 5 years post qualification working experience at Financial Controller level of a medium size operation preferably in the casino industry or, if not, in the Hotel or Hospitality sector.

• Management accounting reporting experience at Board level.

• A minimum of 5 years’ experience in managing a team of people.

• Excellent communication and leadership skills.

• Good command of the English language.

Requirements

• A strong understanding of all functions of an accounting department and highly competent in accounting procedures and controls.

• The ability to understand the requirements set internally by the Management Company and externally as per legislation and ensure that the Casino has the necessary structures and procedures to meet these requirements.

• Self-motivating and with the ability to set up and operate the finance function of the casino with limited external input.

• Capable of analysing situations and providing solutions within the limitations of the Casino resources.

• Determined to see through the changes required and follow up to ensure the processes are working and producing the intended results.

• Excellent communication skills to transmit complex information in a precise and easy to understand way to higher management and other fellow management.

• Must be a team player and also has the right leadership skills to motivate and manage a team of employees.

• A breadth of experience that enables them to manage other administrative areas namely HR and IT.

• Honest, committed and hardworking.

Package includes

• Free accommodation provided, new build, fully furnished and equipped.

• All utility bills covered, and food allowance provided.

• Salary listed is net.

• 1 year contract extendable - 6 days on 1 day off.

• The FC is included in the Tipping Tronc.

• Medical health coverage provided.

• Flight provided and paid for once a year back home.

• 1 month leave per year.

FOR MORE INFORMATION OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Customer Service Manager, Gaming - London - £35K-£40K

Job Title:                     (Position Filled) CSM – Gaming

Salary:                        £35K - £40K

Location:                   London

The Role

• We are currently seeking to recruit an experienced Gaming professional for the opportunity to join our existing team of Customer Service Managers – Gaming.

• Customer Service Managers (CSM) - Gaming are responsible for achieving Gaming contribution targets by optimising gaming service delivery.

• This role is fundamental in displaying visible leadership through developing, motivating and empowering Live Table Gaming team members to deliver an engaging customer experience and by leading in example in ensuring that core service values are demonstrated.

• CSM’s – Gaming will contribute to the site Gaming strategy by being effective communicators & decision makers; be commercially astute; be focused on achieving key performance objectives; display the expected professional behaviours as well as protect the business assets.

• Please note that this role functions in a business that operates evenings and weekends, and as such full flexibility is required.

• The role will be expected to be available to work for any requirements & this will mean evening & weekend obligations outside of ‘normal’ working hours.

Essential Requirements

• PML holder

• Gaming Management experience

• Robust knowledge of current LCCP

• Ability to display explicit leadership understanding

• Excellent grasp of customer services principles with

• a capability for the execution of desirable service standards

• IT literate – MS Windows; Word & Excel

Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview.

To find out more or to apply please send a copy of your cv to Paul@grs-recruit.com

(Position Filled) Regional Marketing Manager - Birmingham - £30K + £6K car allowance

JOB TITLE: (Position Filled) Regional Marketing Manager

SALARY: £30K + £6K car allowance

LOCATION: BIRMINGHAM

Introduction

The Regional Marketing Manager is responsible for developing a local marketing plan for each Casino. They will need to combine local needs together with central initiatives which will drive additional footfall. They must ensure best practice is followed throughout the company and that all marketing communications are compliant with Gambling Commission guidelines. They must ensure that the guest is front of mind in all activities undertaken within the business.

Principal Accountabilities

• The implementation and delivery of the casino marketing strategy.

• Ensure there is a robust marketing activity plan in place at each club based on the business and corporate requirements which has at least a 3 month forward view.

• Act as the day to day contact for each casino in relation to marketing activity and provide both proactive and on request to provide advice.

• Support any launch plans which may be occurring across the estate for both new and existing properties.

• Build a strong working relationship with the Regional Directors to assist them to deliver to the needs of their casinos whilst ensuring the corporate goals are a primary focus at all times.

• Work closely with other members of the marketing team to develop initiatives and deliver the marketing strategy.

• To deliver all marketing activity within the agreed budget.

• To develop and support the marketing advocates at each property.

• Provide support and guidance to Sales Managers (where appropriate) to ensure that best practice is being adopted and targets are being met.

• Ensure any central activities are briefed, created, implemented and measured with all respective business units engaged throughout.

• To actively contribute to the development of the casino marketing strategy.

• To identify and communicate newsworthy PR opportunities which our PR agencies can exploit to get further publicity for the club and group.

• To protect and enhance the brands across the business.

• Champion the consumer perspective for all developments, ensuring that initiatives are in line with the relative brand experience.

• To build trust, communicate effectively, foster innovation, collaborate with others, solve problems creatively and demonstrate high integrity.

• Have a good understanding of the importance of legal and regulatory frameworks within the gaming industry.

Personal Skills & Experience

• A passionate consumer marketer with excellent communication (written and oral) and interpersonal skills.

• Good experience of all aspects of the marketing mix preferably from the hospitality, leisure, gaming and retail sectors and with a clear focus on the customer and driving footfall and revenue.

• A self-starter – Demonstrates initiative and enthusiasm, well organised, skilled at managing own workload to meet deadlines and be able to clearly demonstrate both project and time management skills to deliver multiple projects on time and budget.

• The ability to work well as part of a team, under pressure and to deadlines

• Confidence to 'sell' ideas and influence others

• Attention to detail will be essential with a good business sense and budget awareness

• Strong IT skills across all the core MS office products will be advantageous

Working Hours

• 40-hour working week with one day at a Birmingham location once restrictions are lifted.

• There will be a need for some UK wide travel, as well as work outside of standard business hours once restrictions are lifted.

PLEASE EMAIL PAUL@GRS-RECRUIT.COM FOR MORE INFORMATION.

You must have the right to work in the UK, no visas are available. Please note if you are not based in the UK, any applications which do not contain evidence of the right to work in the UK will not be acknowledged.

(Position Filled) HR Executive - Watford - £25K-£30K

Job Title:                    (Position Filled) HR Executive

Salary:                       £25K - £30K

Location:                  Watford

The Company

• A fast growing and ambitious marketing and technology company working in the online gambling space.

• We are looking for an energetic and personable HR Executive to join our vibrant team and support the Head of People across a range of exciting initiatives.

• The role involves proactive human resources, providing support across the entire HR lifecycle, and includes exposure to strategic HR projects.

• This is a perfect opportunity for someone who is keen on taking hands-on responsibility and developing a career in HR. 

Key Responsibilities

• Manage all HR administrative tasks and accurately keep records up to date, such as holidays, sickness, contracts, training courses, pension, healthcare and many more

• Efficiently own & manage the entire recruitment process, from job description to offer

• Manage our online presence including online job portals and our social media pages

• Complete full onboarding and offboarding process for all new starters & leavers, ensuring a smooth & efficient transition

• Respond to queries and requests from employees and managers in a timely manner

• Assist with ad hoc HR projects

• Identify opportunities for improving HR processes by working in partnership with the Head of People

• Collate monthly report for HR metrics, data to include employee turnover, sick days, recruitment stats & social media stats

• Monthly cost analysis across all areas covered by HR

Key Skills / Experience

• 2 years’ experience in HR administration or recruitment

• Excellent written and verbal communication skills

• Strong organisational and administrative skills

• Excellent time management and prioritisation skills

• Must be able to demonstrate attention to detail and high level of accuracy

• Ability to work under pressure, meet deadlines and work in a fast-paced environment

• Relationship building capabilities across all levels of the business

• Ability to juggle several projects simultaneously

• Ability to maintain confidentiality and professionalism

• Ability to work in a team as well as autonomously when needed

• Proactive & self-motivated

• Keen interest in seeing projects through to completion

• Desire to build a career in HR

About Us

• You will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals.

• We've invested in creating an awesome office environment complete with our own in-house chef, a games room and the best video conferencing equipment to make it a fantastic place to work.

• Our flat structure, transparency and supportive culture mean that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer here

• Competitive salary + annual bonus

• Breakfast & lunch prepared by our team chef, with the occasional treat thrown in too!

• Longevity bonuses, wellness incentive & company goal bonuses

• Option to work from home on Wednesdays and Fridays

• Free gym membership

• Free private healthcare

• A free parking space for those that drive to the office, or a short 5-minute walk from the station

• 23 holiday days a year, with the option to buy / sell / rollover 3

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Service Technician - Norfolk - £25K + Car & Benefits & Bonus

Job Title:              (Position Filled) Service Technician

Salary:                  £25K + Car & Benefits & Bonus

Location:             Norfolk

Job Function

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment.

Main Responsibilities and Key Tasks

Operational

• To service and maintain all gaming equipment and ancillary equipment in your venues.

• To complete all service calls, technical updates and maintenance works.

• To assist with Gaming machine installations and removals.

• Develop and support communication lines with operations, management and third parties to aid effective information flow.

• To attend technical training courses from third party suppliers.

• To provide service cover outside of the normal working area when required.

Customer Service

• To promote the company in a positive manner when interacting with customers.

• To ensure that your presentation, work and approach reflects well upon the company.

• To carry out your role in a polite and courteous manner.

• To promote the concept of teamwork to enhance business opportunities and achievement.

Security

• To follow and adhere to the machine key policy.

• To ensure that procedures relating to security of cash are upheld when visiting venues.

Administration

• To ensure all Company equipment is maintained in a good condition and properly accounted for.

• To complete expense & mileage sheets in accordance with company policy/guidelines.

• To adhere to the company car policy.

• To order and return all gaming machine replacement parts in the time specified by each manufacturer.

Required Skills

• Preferred experience within a relevant industry.

• Ability to work with minimal supervision.

• Preferred experience in basic networking protocols.

• Good keyboard skills and intermediate level PC skills including excel.

• Ability to learn new techniques and skills.

Requirements

• To carry out any other reasonable duties and requests as required.

• To ensure that personal conduct is at all times of a manner that reflects favourably on the you and the company and that a presentable appearance is maintained at all times.

• To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.

• To ensure a good working environment is established in order to obtain the maximum commitment of staff.

Health and Safety

• To adhere to all company health and safety practices and procedures ensuring that safety of employees and the customer is protected.

• In the event of health and safety issues arising, ensure appropriate action is taken through the company’s health and safety representative or external agencies where appropriate.

Communication

• To attend meetings and reviews as and when required.

• Ensure communication is accurate and in line with our policies on data protection.

• Ensure all confidential information accessed in your role is protected and not disclosed.

 To discover more about the opportunity please send your CV to steven@grs-recruit.com