Current Vacancies
An exciting opportunity for a senior, skilled and experienced Casino Ops Manager to work in a high end and professional casino Environment.
You will be 2ic of the casino so will need to have a track record of working at that level in a VIP casino environment.
Applicants with UK and EU passports welcome.
Our client in Bonaire, in the wonderful Caribbean, is looking for an experienced Slot Manager.
Managing (and helping to recruit) a team of 3, you will need to have had 3 years’ experience in a similar role (including managing people) and the technical knowledge to back that up.
This is an independent operation so you will need to have strong problem-solving skills and be a team player.
If you have the required experience and like the sound of $4K per month with accommodation paid – and a friendly tax rate – email your CV in Word or PDF only to bonaire@grs-recruit.com with “Slot Manager” as the email title.
The Candidate:
We are seeking a detail-oriented Contract and Compliance Officer to join our team
In this critical role, you will be responsible for managing and overseeing the entire contract lifecycle, ensuring that all agreements comply with legal, regulatory, and organisational standards
You will play a key role in mitigating risks and ensuring regulatory compliance within the UK and across Europe
Duties:
Contract Management
Reviewing and amending contracts, where necessary, to ensure they meet legal, regulatory, and business requirements
Risk Management – identifying and highlighting potential legal and financial risks within the contracts
Contract Maintenance – keeping records of all contracts, monitoring key dates such as renewal or expiry, and ensuring that terms are being met by both parties
Regulatory Compliance
Monitoring legislation – keeping up to date with UK laws and regulations that affect the organisation, such as data protection laws (e.g. GDPR), and sector-specific regulations (UK and Europe)
Internal Audits – conducting internal audits to ensure that the organisation complies with regulatory requirements
Compliance Reporting – preparing reports on compliance performance, highlighting any issues or breaches to senior management or regulatory bodies
Liaison with Regulators – acting as a point of contact with regulatory bodies to ensure that the company meets all external legal obligations
Policy Development
Developing Policies – creating and updating internal policies and procedures that reflect legal and regulatory requirements
Risk Management
Risk Identification – identifying areas of risk related to compliance and contracts
Reporting – Escalating significant risks or compliance issues to senior management
Contractual Compliance
Supplier and Partner Monitoring – ensuring that suppliers, contractors, and partners adhere to the contractual terms and that services or products are delivered according to agreements
Performance Monitoring – monitoring the performance of external contracts
Termination of Contracts – managing contract termination processes
GDPR Compliance
Ensuring that the organisation complies with the General Data Protection Regulation (GDPR) and other relevant data protection laws
Data Security Audits – regularly auditing data protection processes to ensure that personal data is being handled in line with legal requirements
Reporting and Documentation
Maintaining Records – keeping detailed records of all contracts, compliance activities and audits
Management Reports – preparing regular reports for senior management on compliance and contractual performance, including any breaches or areas of improvement
Liaison and Collaboration
Internal Collaboration – working closely with various departments to ensure contracts and compliance are aligned with broader company policies
External Advisors – collaborating with external legal advisors, auditors, and consultants where necessary to resolve complex legal or regulatory issues
Continuous Improvement
Process improvement – continuously reviewing and improving contract management and compliance processes to enhance efficiency and reduce risk
Best Practices – staying updated on industry best practices and implementing them within the organisation to improve compliance standards
Skills & Experience:
Legal or Compliance Experience
Contract Management Experience
Compliance Auditing
Cross-Functional Collaboration
Project Management
Gaming Knowledge desirable
Desirable Skills:
Contract Management Skills, including contract reviewing and attention to detail
Compliance Expertise, including regulatory knowledge (i.e. GDPR)
Familiar with internal audits and ensuring compliance with internal polices and external regulations
Ability to develop and implement internal policies that align with legal and regulatory requirements
Strong ability to identify and assess risks associated with contracts and regulatory compliance
Critical thinking skills, with the capacity to analyse complex situations, legal texts, and compliance issues to provide well-reasoned advice and solutions
Communication and Interpersonal skills
Stakeholder Management
High ethical standards and integrity
Excellent time management skills
The Company
This leading Gaming Company are seeking a Business Development Manager (BDM) to account manage and grow their existing business. The ideal applicant will have existing experience working within a similar B2B role within gaming with a strong track record of growing a customer base, revenue and product line through pro-active relationship building and account management.
Key Responsibilities
To manage existing designated customer accounts by channel.
To build good working relationships with customers and ensure all requests are actioned in a timely manner.
To manage company income and expenditure
To attend a daily depot morning meeting to discuss the previous days service calls and highlight any issues on your sites.
To develop territory market share and to ensure the maximisation of profits to both our customers and the company.
To ensure by direct liaison with customers at both outlet and company level that customer standards and requirements are actioned, maintained and reported accordingly.
To develop business opportunities with customers, to increase revenue earning potential.
To Monitor the performance of machine income daily and identify and plan required machine changes, ensuring they are carried out within the agreed timescales and within the customers “Standards of Performance”.
To plan a structured site visit schedule to meet customers and monitor and action on site standards.
Carry out Business Reviews with our Customers and identify new business opportunities.
Attend all change of tenancies and visit all new customers within one working week following installation.
To carry out site surveys for new and additional business and ensure all paperwork is completed fully and our procedures.
To react and respond to collections and service action requests. To ensure all legal requirements are met.
To action minutes, respond to emails and ensure all requests are actioned.
To attend promotions and trade exhibitions representing the company.
To recover debt and shortfalls for your designated sites.
To work as part of a depot team, promoting the company at all times and providing outstanding customer service.
Our client in Bonaire, in the sunny Caribbean, is looking for some experienced dealers to help with their hotel-based casino.
It’s a 6 days on / 2 days off rolling rota, paid at $12 per hour and the first $21K per year is tax free.
You should expect around $1,000 per month in tips too (which are also tax free), accommodation is included.
You MUST have 2 years’ experience of dealing Roulette and Blackjack, and this MUST be explicitly shown on your CV.
If your CV – which will only be accepted as a Word or PDF file - does not show this, we will not consider you for the role.
Additionally, CVs which are photos or scans will not be considered. Only the best presented CVs, with the above requirements, will be sent to the client, they want the best of the best.
